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New Member

I tried to NETFILE but an error said "Our records indicate you are not filing an income tax return for the first time with the CRA..." But I AM a first time filer...Help?

 
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I tried to NETFILE but an error said "Our records indicate you are not filing an income tax return for the first time with the CRA..." But I AM a first time filer...Help?

Unfortunately, there is nothing we can do here at TurboTax because the CRA has a file of their own on you. So your best option to get this resolved is to contact them directly at 1-800-959-8281.

 

Good luck!

 

 

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