Not ready to file

[Russell44]

I understand Schedule 3 is not available. My point is I do not need it. I have no capital gains/ losses or declarations to make. My schedule 3 is blank. So why am I waiting for this. This is clearly a Turbo Tax issue. Why would making a claim for a deduction of FHSA require Schedule 3?

[TurboTaxAniqua]

@Russell44 If you are not using any locked forms, we suggest you to contact our Product support team. They have access to tools we don't have here in Community, like screenshare to investigate this issue for you.  

[Russell44]

I did last week. I shared my screen we went through my file. The support person concluded I did everything correctly and should not require a Schedule 3. He said I will need to wait for updates to Turbox Tax Software to resolve this issue. No timeline is given. I know I am not alone with issue. I am skeptical that this is being addressed.

[user202521]

I understand that TurboTax is not yet recertified for the CRA, but I don’t understand why the system is also blocking my filing with Revenue Quebec. Other tax software providers are allowing this, yet TurboTax is preventing me from proceeding.

Unfortunately, I only discovered this after making my payment, which was a frustrating and unexpected surprise. I would appreciate an immediate resolution or clarification on this issue.

Please let me know how this can be addressed and whether a refund is possible, given that I was unable to use the service as expected.

Your return is done, but filing for returns with capital gains or losses is temporarily delayed

[Tired of tax season]

Mine have been on this screen for the past 20 days.

Here goes my hope for a very early filing.

Is it a Quebec problem?

Do we have a deadline on when it will be fix. They don't give any way to fix it or if anything should be done..

[TurboTaxBrenda]

Please see the list of locked forms due to capital gains in both federal and provincial (Quebec). You will notice a list for both the online and desktop versions. 

Why does TurboTax say my forms are locked or haven't been finalized?

Thank you for choosing TurboTax.