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kannychow
New Member

Turbotax requires an upgrade to continue but I don't - help!

Hello,

 

I am helping my parents with their return. They are retired and have a very simple return, with only T4A, T4A(P), T4A(OAS), and T5007 forms to fill out. The previous year, my mom had some medical expenses (which would require an upgrade) but not this year, and so i unselected it. However, the site still insists that I upgrade. From what I've read, my parents should be able to file for free with only these forms to fill out, but there is no option to continue without upgrading. Please advise. Thank you.