`

Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
EnglishEN

Pick a language

Français English
Announcements
For information related to Covid-19 and how to get help if you lost your job, please see The Covid-19 Tax Info Center
cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
New Member

WTF kind of question is this? Can anyone explain this question?? This product is terrible! I paid money for this?!?!

At the Warnings and Errors screen, and I can't get past this:

 

"Do you have no income to report on lines 10100 through 15000? (Lines 10100 through 15000 include income from all sources. If your income was zero, answer 'Yes'. If you reported any income, answer 'No'  Note: Answer Yes if you reported income, even if income-related expenses have reduced your net income to zero. For example, if you are self-employed, your business-related expenses could be more than your business income"

 

So I DO have income on those lines.. (as this program should be smart enough to realize).  First it says if I reported any income answer NO.. ok.. then next line.. "Answer Yes if you reported income"  WTF???  Do I answer YES or NO?  If I answer NO, it still gives an error..  if I answer YES, I'm lying.

 

I thought this program was supposed to make taxes easy.. not harder!

 

1 Reply
Highlighted
New Member

WTF kind of question is this? Can anyone explain this question?? This product is terrible! I paid money for this?!?!

I have the same problem. Seems to be a bug in the program. This question is a NetFile screening question that us usually used as a confirmation that an individual has NO income. However, there is the option to print and file your return (but this will take significantly longer for your return to be processed under current circumstances). I'm electing to not file right now with the hopes that they fix the bug before the filing deadline.