I was charged Apr 6/18 for $39.54 to download but it downloaded a Microsoft version which I couldn't use, I needed a Mac version.
I then went to the online version and was Charged $36.14.
The first charge should be credited back to me.
I completed my tax return on the online version.

Thank you Sara.

Hi,

 

I've been charge twice with my 2019 Tax return. At first, I filed to Netfile was not available but I did paid the Standard  then  when I filed my Tax on February 24,2020 it charged me again. I need my refund.

 

 

Thanks

@Cristina D

 

Please contact us directly to request a refund. You can reach out to us via private message on one of our social network channels.

 

• Facebook/Messenger Private Message 
• Twitter Direct Message

Please send your basic information, Name, Address, Phone & Email, and a brief description of the product you are requesting a refund for. 

 

Hello my I have been charged twice for basic account 13.34

@black4097 -  Please review the link provided below to assist you with a refund:

• How do I get a refund for a TurboTax product?

I was billed twice to my credit card For the same service. That was yesterday.  When will I get it returned to my credit card. 

Thanx

I get charged self employed twice today, $90 plus tax instead of $45 plus tax.  Please refund one.  Thanks!