I am getting charged for a product I did not use. ...
New Member

I am getting charged for a product I did not use. Please fix this.

I am getting charged $39.99 for Turbotax premium package I did not use.
This widget could not be displayed.
Moderator

Getting started

We will be happy to help you with this.

This widget could not be displayed.
New Member

Getting started

I am getting charge 39.99 for the premium service I did not use and did not agree too.

This widget could not be displayed.
Moderator

Getting started

@DianeKa Please contact our social team or our phone support for further assistance.

We are on Facebook at: https://www.facebook.com/messages/t/TurboTaxCanada

We are on Twitter at: https://twitter.com/messages/19496097-385034351

To talk to our phone support team, visit https://support.turbotax.intuit.ca/contact/ . After entering some basic info about what you need help with, the page will give you the phone number for the team best suited to help.

This widget could not be displayed.
New Member

Getting started

Hello- I am getting charged for a product that was not working. I wanted the live expert and no one ever showed up to help me. I ended up finding my own answer so I do not want to pay for a product that was not working or not available. Please take is off my final balance

This widget could not be displayed.