A basic return prepared in TurboTax Online Free costs $0.00, but if you add Plus to your return, or any other upgrades or extra features, you’ll need to pay for them.
Unfortunately, there is no way to downgrade a TurboTax product once you have upgraded it. You would need to create a new Free return and then re-enter your information.
To start a new return, select “Start a New Return” from under “My Accounts & Returns”. Once you have started your new return, you can select “View All Returns” from under “My Accounts & Returns”, and delete the unwanted return by clicking the small Trash Can next to it.
