I noticed I was double billed this month for TurboTax, and then checked 2019, also double billed, and worse in 2018 I was billed three times. When I tried to check my account online the I get server exception report below. The multiple billing problem seems to never go away and I'd like to cancel my account and be refunded for the three years of overcharges (6 x $31.23). Will this ever get fixed?
My TurboTax Advantage Account
ype Exception report
message
description The server encountered an internal error () that prevented it from fulfilling this request.
exception
javax.servlet.ServletException: atg.servlet.jsp.ContainerJspException: java.lang.NullPointerException
org.apache.jasper.runtime.PageContextImpl.doHandlePageException(PageContextImpl.java:848)
org.apache.jasper.runtime.PageContextImpl.handlePageException(PageContextImpl.java:781)
org.apache.jsp.site_002dtemplates.include.account_002dautorenewal_jsp._jspService(account_002dautorenewal_jsp.java:205)
org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:70)
javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:369)
org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:322)
org.apache.jasper.servlet.JspServlet.service(JspServlet.java:249)
javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
atg.servlet.WrappingRequestDispatcher.include(WrappingRequestDispatcher.java:94)
atg.servlet.ServletUtil.invokeInclude(ServletUtil.java:3552)
atg.taglib.dspjsp.IncludeTag.doEndTag(IncludeTag.java:757)
org.apache.jsp.site_002dtemplates.sam.Account_jsp._jspx_meth_dsp_005finclude_005f7(Account_jsp.java:3222)
org.apache.jsp.site_002dtemplates.sam.Account_jsp._jspx_meth_dsp_005foparam_005f10(Account_jsp.java:3185)
org.apache.jsp.site_002dtemplates.sam.Account_jsp._jspx_meth_dsp_005fdroplet_005f7(Account_jsp.java:3027)
org.apache.jsp.site_002dtemplates.sam.Account_jsp._jspx_meth_intu_005fpage_005f0(Account_jsp.java:570)
org.apache.jsp.site_002dtemplates.sam.Account_jsp._jspx_meth_dsp_005fpage_005f0(Account_jsp.java:286)
org.apache.jsp.site_002dtemplates.sam.Account_jsp._jspService(Account_jsp.java:238)
org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:70)
javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
