Please uninstall & reinstall TurboTax CD/Download using the installer that you can download from our website here: https://turbotax.community.intuit.ca/community/product-information/help/where-can-i-download-the-cd-...
The installer on our site has all the latest updates already included. Uninstalling the program will not delete your returns, but you will need to enter the installation Key Code you received when you purchased TurboTax.
If you need help retrieving the key, please contact our social team or our phone support for further assistance.
We are on Facebook at: https://www.facebook.com/messages/t/TurboTaxCanada
We are on Twitter at: https://twitter.com/messages/19496097-385034351
You can get the right number to contact our phone support team using the form on this page: https://support.turbotax.intuit.ca/contact/
