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Getting started
Box C of T4A(P) RL2 copies any of the Boxes 14-19 of your T4A(P). So, if you have a zero amount in Box 14 T4A(P) but you have an amount in Box 15 then you should be able to fill T4A(P) RL2 Box C
Box C of T4RSP RL2 copies Box 22 of your T4RSP which is independent of your T4A(P)
If you still have issues after following this process, please contact our support line:
https://support.turbotax.intuit.ca/contact/
I hope this was helpful
Footnote:
We at TurboTax want to encourage you and your close family to take all necessary precautions to ensure your safety. Please review the articles provided below for more information during these difficult times:
What to know about COVID-19 and Your Taxes.
https://turbotax.intuit.ca/tips/what-to-know-about-covid-19-and-your-taxes-11110
Canada’s COVID-19 Economic Response Plan
https://www.canada.ca/en/department-finance/economic-response-plan.html
COVID-19: Tax Info Centre
Canada Emergency Response Benefit (CERB)
https://turbotax.intuit.ca/tips/canada-emergency-response-benefit-cerb-11165