If you are locked out of NETFILE, you'll need to contact the Canada Revenue Agency (CRA) to get it unlocked. If you are in Canada or the United States, you can call the CRA at 1-800-959-8281. If you are elsewhere you can call 613-940-8495. This page has more ways to contact the CRA: https://www.canada.ca/en/revenue-agency/corporate/contact-information/telephone-numbers.html

Need to unlock it now so I can send of the tax paper to government please .

Help me please 

How do I unlock my account so that I can file my tax return?

 

Or should I just copy it and send it to the CRA to file?

 

I got a message to copy out and send to CRA to find out the problem and for them to file it.

 

Which should I do?

If you are locked out of NETFILE, you'll need to contact the Canada Revenue Agency (CRA) to get it unlocked. If you are in Canada or the United States, you can call the CRA at 1-800-959-8281. If you are elsewhere you can call 613-940-8495.