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Why did turbo tax upgrade my submission from standard to premium? I declined all prompts to upgrade.
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June 28, 2020
11:59 AM
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Getting started
TurboTax can't upgrade your return on its own or add any services without someone clicking that they accept. This can happen to anyone- that something was clicked accidentally.
Please contact our customer service for assistance or you can choose to contact us via private message on Facebook or Twitter.
September 24, 2020
12:22 PM