Are you using TurboTax CD/Download or TurboTax Online?
If you are using TurboTax Online, you can activate your purchase on our website. Then you can prepare your returns on your iPad using TurboTax Online in a web browser or the TurboTax App. You just need to log in to the same account that you use when you activate.
TurboTax CD/Download is for Windows only and will not work on an iPad.
If you would like to contact our phone support team, you can use the form on this page to get the right number to call: TurboTax Contact Us
