almel-calder
Returning Member

Can not use turbo tax locked sign on all steps?

can not enter information locked

Getting started

Are you using TurboTax CD/Download or TurboTax Online?

almel-calder
Returning Member

Getting started

Download

Thanks

Getting started

Please try clicking on the "Continue" button in the bottom right until you reach the "Income & Expenses" section. Everything should unlock at that point.

 

If you are still not able to resolve this issue, please contact our phone support team. You can use the form on this page to get the right phone number to call: TurboTax Contact Us

 

almel-calder
Returning Member

Getting started

The suggestion of pressing the continue button seems to have worked  Thanks