Open TurboTax

Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

cancel
Showing results for 
Search instead for 
Did you mean: 
almel-calder
Returning Member

Can not use turbo tax locked sign on all steps?

can not enter information locked
4 Replies

Can not use turbo tax locked sign on all steps?

Are you using TurboTax CD/Download or TurboTax Online?

almel-calder
Returning Member

Can not use turbo tax locked sign on all steps?

Download

Thanks

Can not use turbo tax locked sign on all steps?

Please try clicking on the "Continue" button in the bottom right until you reach the "Income & Expenses" section. Everything should unlock at that point.

 

If you are still not able to resolve this issue, please contact our phone support team. You can use the form on this page to get the right phone number to call: TurboTax Contact Us

 

almel-calder
Returning Member

Can not use turbo tax locked sign on all steps?

The suggestion of pressing the continue button seems to have worked  Thanks