Why can't I prepare my simple return with the free version?

 

Getting started

There have been changes made to TurboTax Online. Please see these TurboTax FAQs for more information:

Why did I have to upgrade my TurboTax Online edition?

Who can file for free using TurboTax?

Getting started

I am ONLY reporting employment income.  

 

I am NOT reporting ANY of theses: 

 

* Employment expenses (meals, lodging, etc.)

* Donations
* Medical expenses
* Investment income
* Rental property income
* Business income
 
In fact, I am only reporting:
 
Why am I being re-directed to the PAID version of Turbotax?

Getting started

I answered YES to these questions:

 

* Mark, did you work in 2022?

* I was employed (includes commissions from employment)

* T4- Employment Income

 

I answered NO to ALL other questions.

Why am I being redirected to the PAID version of TurboTax?