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I can't hazard a guess why, then. Your entry should have been perfectly okay. There have been some failures of the save function, but why that would be, I don't know. I can give you the link for support if you like.
https://support.turbotax.intuit.ca/contact/
https://support.turbotax.intuit.ca/contact/
‎October 29, 2019
11:50 PM