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Getting started
Please try opening the files by double clicking on them in the Windows file explorer. By Default TurboTax files are saved in a "TurboTax" folder within your Documents folder. ex: C:\Users\yourusername\Documents\TurboTax
If you are still not able to resolve this issue, please contact our phone support team at 1-888-829-8608.
May 13, 2022
2:16 PM