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I clicked "Upgrade to the Live Full Service" but would like to move back to my original plan ("Live Assist & Review Self-Employed option"). How can I do this?
It seems the only option for me is to sign the DocSign. There is no button for me to click to go back to my original plan and continue editing..
April 16, 2023
1:16 AM
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Getting started
Unfortunately, once you have upgraded or added features to your TurboTax return, there is no way to downgrade or remove the extra features. You would need to create a new return to go back to the original product.
To start a new return, select “Start a New Return” from under “My Returns” in the top left corner. Once you have started your new return, you can select “View All Returns” from under “My Accounts & Returns”. Then delete the unwanted return by clicking the small Trash Can next to it or “Delete” under the return’s name.
April 16, 2023
9:39 AM