You could have scheduled another call. You could have used the Live help button to connect with an expert whenever you had a question. The opportunity to use the service was there.
And if you filed your return using Assist and Review, then you agreed to pay the price, even though you didn't use all the services that were available to you.
If you would like to contact our phone support team, you can call them at 1-888-829-8608.
