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I am missing all of my tax information from previous years (usually imported). I only have one turbotax account. Is this a bug or do I need to start from scratch?
Turbotax also does not show any "filed tax returns" from previous years. It's as if I'm a new customer. Again, I've only ever had one account/login so I'm not logged into the wrong account.
February 1, 2024
7:58 PM
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Getting started
Are you using TurboTax Online or TurboTax Download?
Thank you for choosing TurboTax.
February 2, 2024
5:12 AM
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Getting started
Turbotax online for several years. I've never used the download version.
February 4, 2024
6:09 AM
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Getting started
Please contact our phone support team at 1-888-829-8608 as they will be better able to assist you.
February 4, 2024
9:57 AM