Did you accept an upgrade along the way or do a spousal return with your spouse as this would count for 2 separate returns?
Thank you for choosing TurboTax.
The turbo tax is good for up to 8 returns. I did pay for the software and have a code which is not working.
Did you go to turbotax.ca/activate? Please make sure that you go there and enter your code. If you get an error message please let us know what it says.
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Can you please confirm that you purchase TurboTax Online software and not the TurboTax Desktop- CD/download version?
Deluxe online edition.
When you first went to activate your code- did you get the same message "something went wrong"?
So can anything be done to correct this, because I did use the activation code required when I started my taxes.
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We sent you a private message. We will verify your code to be sure its valid.
