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It seems like our return is also having a difficulty at using both pensions at the same time, although we cannot duplicate your return without knowing all of the entries which we do not have access to. It may not only be about the two slips, another entry elsewhere in the return or different boxes than your information slips could be responsible for the issue. We believe your best option is to contact our telephone support team for further assistance, as they have the option to view your screen to help resolve the issue. To contact them, please follow this link: Contact Us. When asked if you wish to receive an email say NO then say "speak to a representative" then hold the line. If the issue is not resolved please ask for an escalation.

 

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