Unfortunately, we are not able to replicate the problem. The amounts that TurboTax Desktop is generating are similar to what the CRA's calculator is showing. So you would need to contact phone support so that they can look at your return with you to see what the issue is.

Also please note that what is shown in TurboTax is just an estimate. The CRA will determine how much CCB you will get and notify you after you have filed your return.

This is what I am talking about. I'll have to call tomorrow I guess. Notice the big change in dollar amount.  Top picture is last year. Other picture is this year.  Bottom picture shoes $0 where your arrow is pointing 

Please see other reply. Thank you

I am also having an issue with the desktop version. Before the update, I was seeing the benefit after completing all information. After the program updated this morning, it is no longer showing that I am eligible to claim child benefit, when I based on the rules, I definitely am. There is something wrong with the way its calculating. I also put in my information on the CRA website and what turbotax is reporting is 0 when I should be receiving around $1175.

Yes it's not putting the correct dollar amount on line 1. I'm happy I'm not the only one having issues 

I ended up using UFile, and yes, the initial amount at the top of the tax form is missing a number in the 1000 place of the number. Got it all done with UFile and away I go! 

having same problem  CCB showing as only $1494,  did you get this resolved?

having same issue.  did you get the CCB amount resolved?

No resolved issue. Turbo Tax rep just stopped responding when I showed pictures and proof. They thought I was crazy. Just filled anyways. Looks like the CRA fixed the Turbo Tax mistake for my wife. Customer service not so good 

We are aware of the issue, and that is being fixed. I will update you when its complete.

Thank you for choosing TurboTax.