Canada child benefit (CCB)

[TurboTaxSusan]

Unfortunately, we are not able to replicate the problem. The amounts that TurboTax Desktop is generating are similar to what the CRA's calculator is showing. So you would need to contact phone support so that they can look at your return with you to see what the issue is.

Also please note that what is shown in TurboTax is just an estimate. The CRA will determine how much CCB you will get and notify you after you have filed your return.

[Skaven1984]

This is what I am talking about. I'll have to call tomorrow I guess. Notice the big change in dollar amount.  Top picture is last year. Other picture is this year.  Bottom picture shoes $0 where your arrow is pointing 

[Skaven1984]

Please see other reply. Thank you

[ComicMan]

I am also having an issue with the desktop version. Before the update, I was seeing the benefit after completing all information. After the program updated this morning, it is no longer showing that I am eligible to claim child benefit, when I based on the rules, I definitely am. There is something wrong with the way its calculating. I also put in my information on the CRA website and what turbotax is reporting is 0 when I should be receiving around $1175.

[Skaven1984]

Yes it's not putting the correct dollar amount on line 1. I'm happy I'm not the only one having issues