zeusnmn
New Member

Getting errors when trying to add option of getting paid support for Trubotax This wasn't expected, but we're working on fixing it

 

Getting started

Where are you getting this error? Is it possible to send us an image of what you see?

 

Thank you for choosing TurboTax.

yna1977
New Member

Getting started

how to fix it this error Im tryied log out but still and waitig for next day still the same

This wasn't expected, but we're working on fixing it

Getting started

@yna1977 When are you seeing this error? Is it during the review or somewhere else?

 

radU
New Member

Getting started

I got this message first time when I tried to Netfile. Now is during or end of  the review.

Thanks

donnalhinchcliffe
Returning Member

Getting started

This wasn't expected, but we're working on fixing it

Getting started

@donnalhinchcliffe Where are you getting this error? Is it possible to send us an image of what you see?

 

donnalhinchcliffe
Returning Member

Getting started

I get this message after I click review and continue. 

1000008663.jpg

 

donnalhinchcliffe
Returning Member

Getting started

I get to the part that says to file then it goes to review and then it says the error

donnalhinchcliffe
Returning Member

Getting started

I get the same error when trying to file with cra. Never had these issues with turbo tax before. 

1000008663.jpg