I netfiled my son's 2024 return, but it doesn't appear on the home page under filed returns. All of our family's returns are accessible except this one. How do I find it?

Other returns I filed do appear there, but not my one son's. Our family's returns from years past also appear.

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Did you use the same account when you created your son's return?

 

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Yes I used the same account.  I can open his return under "My returns" but not under the archive of all the returns I have filed with Turbo Tax.  It doesn't show up under the 2024 drop down.

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The home page displays it, but not the filed returns? Can you verify that his return was filed by opening it? 

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Yes I can open it. When I view it on "Finish and File" from the home page, I can see a confirmation number. It says his return is filed.

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Then it should be good. As you have access to his return and the Netfile confirmation number. 

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I do, but it is not organized with my family's returns in the archive "Access filed returns" by year 2024.

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Please contact our phone support team as they will be able to assist you further.