Getting started

When you open TurboTax Desktop 2024 does it ask you to login before asking you for the code? And are you using the same login info as you did when you first used the code?TurboTax Desktop 2024 requires you to login to use the software and if you have already used the code with that account, then you'll get an option to use it on the new installation - that is the most secure way of recovering your code.

 

If you've used the code on 3 different computers already, then that also might be a reason why you are being asked for a code, as you can only use the code on 3 PCs. 

 

Or maybe you are accidentally opening an older version of TurboTax, not the one for tax year 2024?