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Installed the Turbo Tax software to my laptop. Did the first return and won't let me file. Message: "Turbo Tax unable to download updates. Error Code: TT801.
March 29, 2026
4:48 AM
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Getting started
Please try reinstalling the software. You can download the current version of TurboTax Desktop edition here: Choose the current TurboTax Desktop edition you need (for Windows). You can download older versions of TurboTax Desktop edition here: Where can I download the Desktop edition of TurboTax?
If you are still not able to resolve this issue, please contact our phone support team phone support team for more assistance.

March 29, 2026
4:30 PM