@TurboTax_Susan
Hello Susan,
Thank you for your reply.
However, my issue is not related to the discount or payment.
I have already completed the payment step to secure the discount, but I have NOT submitted my tax return yet.
The problem is that my SIN is incorrect, as I received a new SIN in mid-2025. I now need to update it before submitting my return.
Unfortunately, it seems that after reaching the payment step, the SIN field is locked, and I am unable to edit it.
Could you please advise how I can update my SIN or unlock this field before submission?
Or who I need to reach to to get my expired discount to work again so I can repurchase..?
Thank you for your help.
