Getting started

If you used TurboTax Desktop, you can reinstall the software and open you return files. You can download older versions of TurboTax Desktop edition here: Where can I download the Desktop edition of TurboTax?

If you no longer have the return files, or the PDF archive of your return, then unfortunately, because TurboTax Desktop only saves to your computer, we don't have copies of your returns. You can still get the information you need from CRA MyAccount, or you can contact them for a copy of your return. If you are in Canada or the United States, you can call the CRA at 1-800-959-8281. If you are elsewhere, you can call 613-940-8495. This page has more ways to contact the CRA: Contact the Canada Revenue Agency