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I have been on hold on Sunday for 3 hours and today for 1 hr so far. All I need is a new activation code because how dare I buy a new computer . Answer the phone
Please answer your phones
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October 29, 2019
6:32 PM
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Getting started
I posted your question on the facebook page of TurboTax Canada. You will have an answer quickly.
https://www.facebook.com/TurboTaxCanada?fref=ts
October 29, 2019
6:32 PM
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Getting started
Please email me at tax_support@intuit.com. Please include your Installation Key Code in the email, and we will reset the code for you. I do apologize for the long wait times. We can help you.
Thank you.
- Clint
October 29, 2019
6:32 PM
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Getting started
I am sure they are answering the phones as quickly as possible, but did you ever think that since it is tax season everyone else is calling in too? Have a little patience.
October 29, 2019
6:32 PM
Anonymous
Not applicable
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Getting started
It doesn't really matter that it's tax time. 40 minutes is an unacceptable wait time for paid customer support.
October 29, 2019
6:32 PM