Getting started

Unfortunately, you'll either need to start a new return or pay the $10 to be able to file the return you've prepared and then call us for a refund.

Here's how to start a new return: https://turbotax.community.intuit.ca/replies/3288128

And here's how to reach us by phone for a refund: https://turbotax.community.intuit.ca/replies/3152013