Turbo Tax 2021 not importing personal information from Turbo Tax 2020

I purchase the downloaded version of Turbo Tax every year.  In previous years when I started a new return, a prompt would appear asking me if I would like to import my personal information from my previous tax return as well as notes my unused RRSP contribution room, etc.  The 2021 version does not do that.  Is there a reason why?  And how can I get this done so that I do not have to re-enter all that information?