You need an installed and activated version of TurboTax on your computer to open a TurboTax file. There's no way around this. If you've lost track of your IKC, you'll need to call us.

Visit the page below and type in something like 'lost my IKC'. In just a few steps, the phone number to call will be shown to you. We do this to help direct you to the best team to help you.

https://support.turbotax.intuit.ca/contact/