alandoe53
Returning Member

Importing your data

I used Turbo Tax download/CD last year, but have Turbo Tax Online this year. I was trying to import my .tt22 data from last year. I keep getting "Something went wrong. Please try again" messages.

 

I cleared the cache/cookies on my chrome browser and rebooted the computer. I still get the same messages.

I tried using the Edge browser and I still get the same messages.

 

When I called support, they did a screen share with me and got the same result. They sent the information including a screen shot to another level of support. The answer that eventually came back was that it would work after 19Feb when CRA comes back online.