Unfortunately, you can’t transfer information from TurboTax Online into TurboTax CD/Download.

Hi,

It's the opposite. I would like to transfer my info from desktop to online.

I did a search and it says to go to tools on the left side of the screen but there's no tools tab there.

Thanks

When you create a return without using your TurboTax Online return from last year, then it will ask you what you used last year, If you pick TurboTax CD/Download, it should give you the option to upload a file.

Unfortunately it didn't ask this question.

Thanks anyway. I'll just have to re-enter my info.

Yves

We ran into the exact same problem. After we follow the instructions, it never gives us an option to upload the 2022 taxes. We think there is a glitch--it just keeps looping back to the basic information screen. Any advice would be welcome.

@heatherlm8 Please clear your browser cache (or use a different browser) and try again. If you are still not able to resolve this issue, please contact our phone support team at 1-888-829-8608 for more help.