So, I've gone through both forms mode and easystep - there is no box 197 listed in "other" there 196 and dozens of others but no 197.
I've spent hours looking.
In your post, you recommend reaching out via social media, but that link seems broken as well - "https://turbotax.community.intuit.ca/community/after-you-file-questions/help/where-can-i-find-turbot..." the specific error is "An invalid set of parameters has been specified in the url. ".
For myself and others that may be experiencing the same issue - where do I go from here?
