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Hi. I requested a refund for the downloaded TurboTax 2021 software. This purchase was a duplicate of previous purchase. How long does it take to process the request?
January 16, 2023
6:06 AM
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Self-employed
Is the email associated to this account still active? Please confirm with a YES or NO only.
How did you request the refund, in a refund form or by telephone?
Only one charge for a 2021 TurboTax Home & Business CD/Download software is showing in your account. If you feel that this is not correct please contact our phone support team for assistance at 1-888-829-8608.
Thank you for choosing TurboTax.
January 16, 2023
6:32 AM