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I selected the wrong product to purchase--how do I change the product?
June 3, 2023
11:57 AM
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Self-employed
I have filed my own Turbotax returns for many years with the program on my computer
This year I mistakenly purchased Turbotax Online at Costco and set up an account
I want the version of Turbotax Basic which is on my computer, not the online version, I cant make this Online version work
How do I change please
January 25, 2025
12:59 PM
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Self-employed
The codes for TurboTax Online will not work with TurboTax Desktop & vice-versa. You can get a refund for the Online version and then get the Desktop version that you want. Please use this form to request a refund: How do I get a refund for a TurboTax product?
January 25, 2025
1:24 PM