We meet the requirements for TurboTax Free. Spouse + Me, T4s and spouse has RRSP. No Medical, No Charity being claimed. TurboTax tells me to pay for "Deluxe." Why?

termor78 · ‎March 5, 2023

This should be simple as I have three papers I am entering: 1 for me (T4), and 2 for Spouse (T4/RRSP). I have answered NO to all other questions. I get the message "TurboTax Free is for simple tax returns only. Based on what you told us, it doesn't include the forms you need". The specifications for Free show that it can handle Employment income and RRSP contributions.

TurboTaxSusan · ‎March 10, 2023

What is on the T4? There are several boxes on the T4 that are not supported by the Free version of TurboTax Online, and box 81, 82 or 83 would require the Self-Employed version.

Who can file for free using TurboTax?

We meet the requirements for TurboTax Free. Spouse + Me, T4s and spouse has RRSP. No Medical, No Charity being claimed. TurboTax tells me to pay for "Deluxe." Why?

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