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Dollar format error on Carry Forward form about Unused tuition and education amount. It is always auto-fixed to format "_.___,__" and get error "Please enter... 9999.99
Did anyone had this problem?
May 22, 2023
7:26 PM
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Seniors and students
I have the same problem. dollar value in the format of 9999.99. I called two times, but I can't fill it in; the system automatically changes it. That is a problem with the software, I need help.
March 13, 2024
10:40 AM
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Seniors and students
@Mildredtorres Are you using TurboTax CD/Download or TurboTax Online?
March 13, 2024
10:50 AM
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Seniors and students
I am not sure. I bought a Standard turbo tax and downloaded it. I think it is Download because I had to install it. And then their technical support sent me a link by mail, but the problem is the same. I installed and uninstall it two times.
March 13, 2024
11:01 AM
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Seniors and students
@gargamel- @Mildredtorres Even if you are using TurboTax Desktop/Download, please clear your cache/cookies, sign out of your return then restart your computer. There is also a new update available today.
Thank you for choosing TurboTax.
March 14, 2024
10:13 AM