Seniors and students

Have you tried to clear your cache/cookies, sign out of your return and restart your computer yet? You may even try to use a different browser. After trying this, if you still have an issue, we believe your best option is to contact our telephone support team for further assistance, as they have the option to view your screen to help resolve the issue. To contact them, please follow this link: Contact Us. When asked if you wish to receive an email say NO then say "speak to a representative" then hold the line.

​​​​​​​Thank you for choosing TurboTax.