We've heard cases of French users with a similar issue. Here's what works for them:
- Search for ‘region’
- Select ‘region and language’
- The top selection is ‘Format’
- Switch from your region to English Canada.
- Click OK and restart TurboTax.
Note: This only changes the number formats, does not affect the language of the OS.
If that doesn't do the trick, please give us a call: https://turbotax.community.intuit.ca/replies/3152013
