TurboTax not generating a Quebec Schedule S

Hello All -

First time filing in Quebec.  Same for our university age son.

 

Our son had income from an internship.  His Quebec tax bill was reduced to zero without needing to use university tuition.  After filing, we learned that his return should have a Schedule S - which enables him to specify how much tuition to transfer to a parent.   For some reason, TurboTax is did not generate this. 

 

Question 1: We'll need to have our son file an Amended Return which includes a Schedule S.  How might we do this?

 

My sense is that in Quebec, this may have to be a paper submission after filing electronically for the first time? He tried to get into his Quebec account (similar to the CRA's "My Account") but the Quebec portal says it does not know anything about him.  (Perhaps the account is manually created when they process the first return filed in Quebec?) 

 

Question 2: Any idea why TurboTax did not generate a Schedule S for our son?  As noted, this is his first year filing. 

 

Question 3: Schedule C is odd.    I'm going to share specific figures, but it's in no way putting our son's financial credibility at risk.  There is a prefilled amount in line 2 that is 6,012.   One line 4 we enter the tuition amount taken from Box A of Quebec slip RL-8.  That figure is 7,646.  We add those together on line 6 to get $13,658.  On line 14, we entered his income taken from line 299 of his TP1.  That figure is $15,757.  On line 16, we calculate the amount to transfer by subtracting line 14 (15,757) from line 6 (13,658). This gives us a value of -2099. The form says to assign a value of 0 to line 16 if the value is negative. This means that none of the $7,646 is available to be transferred to a parent.   This is illogical because on his TP1, it clearly shows that his tax bill was eliminated entirely without using this tuition.   Chat has told me to ignore this and enter $7646 into line 16, but I'm skeptical. This said, the full amount should be available.   

Thanks in advance for any insight into these three question,
Best,
Patrick