Hi. I'm not sure I replied correctly so I replying directly to TurboTaxSusan. I live in Canada, using TurboTax Online Deluxe version.
I'm using the TurboTax "Online" version. There is no provision to enter a date for each medical expense. I called TurboTax Support and the Customer Care Agent did a remote session to my PC and and saw the issue. She called the next level of Support and they said just enter dates 01/01/2022 to 31/12/2022. But I don't want to claim my last large expense incurred in 2022, I want to claim it next year (2023) . So the dates I enter are 16/08/2021 to 15/08/2022. That does not work, no error message it just does not add the expenses to the tax return. When you click on "Claim Period" it pops up a TurboTax Help screen which explains how to use the claim period and shows an example of Sep 15, 2021 to Sep 14, 2022. So I tried those example dates and it does not work. I asked if the next level of support could do a remote session to my PC, they refused and basically insisted it does not work, I must add the full year. To me it clearly is a bug. The TurboTax Case [phone number removed]) , they marked it as resolved but it is not resolved.
I ended up using the full year period 01/01/2022 to 31/12/2022 and submitted my return without claiming my last large expense. But I will have the same issue next year if they don't fix it.
