I called as suggested. I spent one hour on the phone with an agent. She was not able to correct the address of the disabled person to be different than the person receiving the tax credit. She was also not able to remove the caregiver amount. She agreed to escalate the case. I then received an email stating the case was resolved. The case in fact is still pending.
Do we need to submit by paper copy to report this situation accurately or can the Home and Business Turbo Tax software we purchased for $120 report the situation accurately?
