Thanks for the reply, Brenda, but with all due respect, this is NOT the issue I am writing about now. I am writing about the ultimate resolution to the issue last year which included a discussion of providing me with a free license key for the 2024 (current tax year to be filed) software and for which I was advised to contact TT this year. If you can assist, I can provide the case number associated with the issue from one year ago.
