It has now been 17 days since I first highlighted this issue in this discussion. It has still not been resolved.
Apart from being the worst customer service I have seen in a long time (I have also spent countless hours on the phone with Turbotax about this), there is still no resolution.
Please tell me how I can get this fixed, who I can talk to about it, and how to get the cost of Turbotax refunded since I will now have to purchase a competitor to do my son's taxes.
