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@Bob273 FHSA contributions go on the T4FHSAYou need to enter your contributions before your deduction limit can be calculated. You’ll get a T4FHSA - First Home Savings Account Statement will have your total contributions, and once you enter the slip, TurboTax will adjust your deduction limit.
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I have said repeatedly that I have done all that.
It doesn't work.
I have entered the contribution. I have a T4FHSA. I entered the slip and it still shows $0 contribution room.
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FHSA showing $0 is a known issue; our teams are working hard at getting this fixed. We will update as soon as this has been fixed.
Thank you for your patience and for choosing TurboTax.
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Thanks Brenda. Yeah, I tried using a completely different computer today and even manually inputted all of the data (not relying on CRA) and same thing still happens. I am doing everything right, but this is a technical/coding problem.
Any idea when it is going to be fixed - like in one day or one month?
Thanks.
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It has now been 17 days since I first highlighted this issue in this discussion. It has still not been resolved.
Apart from being the worst customer service I have seen in a long time (I have also spent countless hours on the phone with Turbotax about this), there is still no resolution.
Please tell me how I can get this fixed, who I can talk to about it, and how to get the cost of Turbotax refunded since I will now have to purchase a competitor to do my son's taxes.
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It has been fixed. can you please make sure that you closed your TurboTax and reopen it and except the new updates.
Thank you for choosing TurboTax.
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Spent 1.5 hours on the phone with Turbotax yesterday - sharing my screen.
They couldn't fix it.
Turbotax customer service is the worst.
They won't even give me my money back.